Orders are processed and prepared for shipment within 48-72 hours of your order confirmation, Monday – Friday. All orders are shipped via UPS SurePost.
We do not currently ship out orders on weekends or holidays. Your shipping cost will be calculated during checkout.
Please note that UPS is currently experiencing delivery delays with all service levels. Please allow an additional 3-5 business days after your expected delivery date to receive your package.
Get free shipping on all purchases of $100 or more!
Free shipping requires a minimum purchase of $100 at charlotterusse.com, excluding taxes and shipping. Prices listed on the website are in US dollars (USD), and you will be charged in USD for all orders placed. Shipping costs are non-refundable.
|Orders $100 and over||FREE|
|Orders under $100
Please see below for transit time estimates in business days by location:
|Location||Estimated Transit Time|
|New York, Ohio, Pennsylvania||2-3 business days|
|Connecticut, Delaware, Illinois, Indiana, Kentucky, Massachusetts, Maryland, Maine, Michigan, New Hampshire, New Jersey, Rhode Island, Virgina, Vermont, Wisconsin, West Virginia||3-4 business days|
|Alabama, Georgia, Iowa, Kansas, Missouri, North Carolina, Nebraska, South Carolina, Tennessee||4-5 business days|
|Alaska, Arkansas, Colorado, Florida, Idaho, Louisiana, Mississippi, North Dakota, Oklahoma, South Dakota, Texas||5-6 business days|
|Arizona, California, Minnesota, Montana, New Mexico, Nevada, Oregon, Utah, Washington, Wyoming,||6-7 business days|
|Hawaii, Puerto Rico||7-8 business days|
Note Regarding Deliveries:
Signature is not required. The UPS or USPS driver will leave your parcel at your door, or in a secure location if you are not home.
The estimated transit times above do not include remote US locations, which can take an additional 7-14 business days in transit to be delivered.
We do not currently deliver to the US Virgin Islands, Guam, American Samoa, Palau, Federated States of Micronesia, Marshall Islands, Northern Mariana Islands, and Military APO/FPO.
You may track your package with UPS by entering your tracking number on the page below:> Track your package
FREE SHIPPING PROMOTIONS
Unless stated otherwise, free shipping covers the cost of Standard/Expedited Delivery to the 48 Lower US states only.
FREE SHIPPING CALCULATOR IN SHOPPING BAG
The free shipping calculator visible in the bottom of the shopping bag is set to calculate the cart value you need to achieve in order to receive free shipping.